Enable and Manage ChatGPT Write Actions in Enterprise Workspaces
OpenAI · Feature Update · · notable
Briefing for: Operations
What happened
OpenAI has introduced 'write actions' for Google and Microsoft apps in ChatGPT. These actions allow users to draft emails and create files directly in enterprise environments. By default, these features are disabled and require workspace admin activation.
Why it matters
As an admin, you control the deployment of this functionality. This move transitions ChatGPT from a passive information tool to an active workplace agent. You will need to manage permissions in 'Settings > Apps' and potentially approve new Entra scopes for Microsoft integrations.
What this enables
- If you use Microsoft Entra, review and approve the updated scopes to ensure users can successfully connect their Outlook and Calendar accounts.
- If you manage data governance, toggle write actions per-app in the ChatGPT settings to control which tools are allowed to modify enterprise data.
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